Relief Shop Manager - Dublin, Wicklow & Kildare (Casual Relief)
Location: Dublin, Wicklow & Kildare
Salary range: €19.26 per hour; paid monthly
Experience: 3 years in a customer-facing retail environment
Closing date: Tue, 02 Jun 2026
Description:
SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas.
The Role:
We are currently looking to recruit a Relief Shop Manager (Casual Relief hours) to join our East Region Teamteam covering Dublin, Wicklow & Kildare. The role involves working under the direction of the Regional Retail Manager to provide support cover to multiple locations across Dublin, Wicklow & Kildare shop network as required and sales support across the Region. The primary focus is the operation of individual locations as scheduled, covering the local shop managers absence, maximizing sales, productivity, revenue opportunities, and customer satisfaction while supporting the local team of volunteers and scheme workers, ensuring full compliance with SVP’s retail standards, relevant legislation, and the Society’s policies and ethos. This is a great opportunity to join one of Ireland’s largest voluntary organisations and make a difference in your community.
Education, Experience, Knowledge and Skills Required
Qualifications
• Minimum Leaving Certificate level
• Educated to third level in a business-related field or equivalent
Experience
• Minimum 3 years in a customer-facing retail environment
• Experience managing or working with a diverse team
• Proven experience meeting sales targets
• Experience working both independently and as part of a team
• Experience in providing and analysing sales reports
• Experience in the community or voluntary sector
• Track record as a successful retail manager with strong store standards and customer service delivery
• Experience in managing and organising events
Knowledge
• Commercially aware
• Understanding of the Society’s mission and values
• Awareness of the needs and issues facing disadvantaged individuals
Skills
• Strong written and verbal communication skills
• Excellent interpersonal and relationship-building skills across functions
• Strong organisational abilities
• Proficiency in IT tools (Excel, Word, EPOS, Microsoft 365)
• Positive and resilient mindset
• Empathy, patience, and a good sense of humour
• Awareness and understanding of social media
Full job description for this role and list of associated benefits can be found here: Relief Shop Manager - Job Description 05.2026 East.pdf
If you meet these requirements and have the desire to join one of Ireland’s best known, trusted, and respected not-for-profit organisations please click 'Apply for this job'.
Appointment is subject to satisfactory references. Canvassing will not be accepted and may lead to disqualification. Due to the large volume of applications, we are not in the position to provide individual feedback to candidates who are not shortlisted.
PLEASE NOTE: If you are interested in being considered for this position, please apply as soon as possible as the role may be closed in advance of the date shown above due to high volume of applications.
SVP is an Equal Opportunities Employer
Apply for this job
