Member Suppoert Lead Admin - Dublin (Permanent Full Time)
Location: Dublin 1
Salary range: €37,603 per annum; paid monthly
Experience: Higher Education Certificate, preferably in Administrative Support or Community Development (Level 6 of National Framework of Qualifications)
Closing date: Wed, 08 Apr 2026
Description:
SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including home visits, housing, community care, shops, administration, and other specialist areas.
The Role:
We are currently looking to recruit a Member Support Lead Administrator (Permanent Full Time – 37.5 hours per week 9am to 5.30pm) to join our National Member Support team. This role is based in SVP House, Dublin 1.
The post holder will have responsibility for delivering efficient coordination and administrative support for the National Member Support team, which includes directly supporting the National Member Support Manager, the national and regional Member Support teams and the National Membership Committee, while also offering assistance to applicants and members to enhance their overall experience with SVP.
The Member Support Lead Administrator has responsibility for co-ordination of activities as specified under the principal accountabilities section, including direct support for the National Member Support Manager, administration, communication and event management. This is a great opportunity to join one of Ireland’s largest voluntary organisations and make a difference in your community.
Education, Experience, Knowledge and Skills Required
Education
• Educated to a minimum of Higher Education Certificate, preferably in Administrative Support or Community Development (Level 6 of National Framework of Qualifications).
Experience
• At least 3 years’ experience providing administrative support in a dynamic and fast paced environment.
• Experience of establishing strong working relationships with colleagues and management.
• Experience of organising and co-ordinating in-person and online events
• Experience of effectively multitasking multiple activities and routine tasks
• Experience of dealing effectively with customers/service users in a dynamic environment
• Experience of operating a CRM database and MS Office including Word, Excel, PowerPoint
• Experience supporting volunteers is desirable.
Skills
• Strong interpersonal skills, remaining customer focused, both internally and externally to the organisation, including the ability to maintain a positive attitude in the face of adversity/challenging times.
• High level administrative and organisational skills and attention to detail.
• High level of initiative and can work efficiently and effectively, both independently and as part of a team.
• Good numeracy and influencing skills.
• Confident user of MS Office, CRM databases, MS Outlook, IT literate.
• Excellent telephone manner.
• A team player.
• Excellent time management skills.
• Attention to detail and ability to meet deadlines while demonstrating excellent customer service skills.
• Ability to multitask and function well in a fast-paced environment.
Knowledge
• Understanding and appreciation of the dynamics of a complex National, Membership-led, organisation and an understanding of the client’s needs both internal and external to the organisation.
• Knowledge of the Society and of its mission and values
• Knowledge of needs and issues of the poor and disadvantaged
Full job description for this role and list of associated benefits can be found here: Member Support Lead Admin - Job Description 03.2026 Dublin.pdf
If you meet these requirements and have the desire to join one of Ireland’s best known, trusted, and respected not-for-profit organisations please click 'Apply for this job'.
Appointment is subject to satisfactory references. Canvassing will not be accepted and may lead to disqualification. Due to the large volume of applications, we are not in the position to provide individual feedback to candidates who are not shortlisted.
PLEASE NOTE: If you are interested in being considered for this position, please apply as soon as possible as the role may be closed in advance of the date shown above due to high volume of applications.
SVP is an Equal Opportunities Employer
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